Leave Feedback

Feedback

Rochester and Elmore District Health Service values your feedback and would like to hear ‘Your story’.

If you have had a good experience, take the chance to thank those that have helped you. Everyone likes to know they are doing a good job and will make sure your feedback is passed onto the relevant staff member.

If there were things that you did not like or something that you feel could be improved, let us know so we are aware of it and can improve the experience for everybody, because we care for our community at REDHS.

When you leave your feedback the related department will be notified and will be able to respond and thank you, or tell you what we are doing to improve the experience for everybody.

How to tell ‘Your Story’

You can let us know directly by emailing [email protected]

or, you can complete our Feedback Form

We invite any comment you may have about the health care we provide.

If you believe your concerns are not being addressed adequately by REDHS you can contact:

Health Complaints Commissioner: www.hcc.vic.gov.au or 1300 582 113

Office of the Victorian Information Commissioner: https://ovic.vic.gov.au or 1300 006 842

Disability Services Commissioner: www.odsc.vic.gov.au or 1800 677 342

Aged Care Quality and Safety Commission: https://www.agedcarequality.gov.au or 1800 951 822

NDIS Feedback and Complaints: [email protected] or 1800 800 110